What is the purpose of the carpool program at Georgia Tech?
The carpool program is designed to accomplish three things:
Reduce the total "vehicle miles traveled" by the Georgia Tech community.
Assist in reducing the total tailpipe emissions to help improve Atlanta's air quality.
Assist in reducing traffic congestion throughout metro Atlanta.
Who is eligible for a carpool permit?
All carpool participants must be Georgia Tech faculty, staff or students who do not reside on the Georgia Tech campus and do not live within a 1/4 mile buffer of Georgia Tech's Campus. View the carpool 1/4 mile buffer map of campus. Persons living in student housing adjacent to the GT campus are not eligible for carpool.
How much will a carpool permit cost?
Carpool permits are $100 less than the Annual Individual Permit and are prorated throughout the year.
Where can I park with a carpool permit?
The carpool permit allows access to one parking location (selected during the application process) for everyday use. Carpool permit holders may park in nonresidential and gated areas from 5:00 p.m. to 8:00 a.m. Monday through Thursday (carpool permits can be used to access gated areas after hours). Permits may also be used from 5:00 p.m. Friday to 8:00 a.m. Monday for weekend access. After-hours access for E45 and E81 is granted from 5:00 p.m. to 6:00 a.m. on weekdays. The E40 parking lot at Turner Place is unavailable to non-E40 permit customers after hours.
Will all carpool members receive a permit?
One permit hangtag for the carpool will be issued to the carpool captain. This hanging permit must be appropriately displayed while carpool vehicles are parked on the Georgia Tech campus. Individual BuzzCards will not be activated to allow access to gated lots.
How do carpool members access gated parking lots/decks?
Your carpool permit will have a chip embedded inside of it. Hold the permit up to the electronic prox card reader located at the gated entrance for access.
Can I register for my own individual permit and also be a part of a carpool?
No. To be eligible to participate all members of the carpool must turn in their current parking permits (if applicable), thus canceling their present parking access.
Can I participate in more than one carpool?
No. Carpool participants may only belong to one carpool group.
What are the carpool captain’s responsibilities?
Carpool captains are responsible for the following actions:
Applying for the carpool online.
Inviting other people to join the carpool as members.
Paying for and receiving the carpool permit.
Splitting the permit fee and collecting any fees due from the other members of the carpool.
Notifying the Parking and Transportation office if members leave the carpool or if the carpool disbands.
Filling member vacancies within 14 days if the carpool has fewer than two (2) members.
Reporting any malfunctions of the carpool permit to the PTS customer service office.
Can more than one vehicle be associated with a carpool permit?
Yes. Carpool captains and members may register as many of their own vehicles as needed. Remember to place the hangtag in the vehicle that is being driven to campus. Vehicles not displaying the carpool permit are subject to citation.
If one of the vehicles in a carpool is ticketed or towed, who is responsible?
Each vehicle associated with the carpool permit will be registered under the owner’s name. (Please do not register your carpool partner's vehicle to your account.) Carpool captains and members are responsible for their personal vehicles’ citations and towing fees.
What should I do if my carpool participant leaves Georgia Tech?
If a carpool member leaves Georgia Tech, the carpool captain will have 14 days to fill the vacancy if the carpool is fewer than two people. If the vacancy remains open after 14 days, the carpool will be considered void and the captain holder will be assessed the full, prorated fee for the parking permit. If the carpool originally consisted of three or more people, please notify PTS of the leaving member, but the carpool may remain active with two or more people. If the carpool captain leaves Georgia Tech, the carpool will be disbanded and members will have to re-apply for a new carpool permit.
How do I add or remove members from my carpool?
The carpool captain should contact firstname.lastname@example.org with a request to add or remove carpool members.
What should I do if I need to drive alone or if I forget to bring the carpool permit?
Each carpool participant may obtain up to 12 complimentary days of parking per permit year. Upon customer request, daily parking passes (good for one day of free parking) will be issued in an ungated parking location. The day passes can only be requested at the PTS customer service office on the day in which parking is needed. The passes may be used all in one month or spread out over the year. Free day passes are non-transferrable and expire at the end of the permit year.
How will I be notified that my carpool has been approved or denied?
The carpool captain and members will be notified by email once a carpool has been approved or denied. During the registration period for the upcoming permit year, carpool permits may not be processed by PTS immediately. If carpool captains have not received a denial email, the application is still pending. Captains will receive an approval or denial email once the application is processed by PTS.
Who is not eligible for a carpool permit?
Persons already in another carpool. Persons listed twice in the same carpool.
Persons registered for a carpool permit and a regular permit.
Any participant providing fraudulent information in order to obtain a carpool permit will be removed from the carpool and the following actions will be taken: the vehicle displaying the fraudulently obtained permit will be impounded, issued a citation, and the owner of the vehicle will be required to pay for the prorated use of the parking facility from the date the permit was issued through the date the fraud was discovered. In addition, students will be reported to the Dean of Students for disciplinary action. Employee infractions will be reported to the employee's supervisor.
Information Updates / Security
What if my vehicle tag changes?
Bring your new vehicle registration card to the Parking and Transportation office to update your tag information. You may also update your tag information at My Online Parking Account. Vehicles not displaying a valid permit and not having a tag in our database will be considered unregistered. A parking violation may be issued. The person registering the motor vehicle is responsible for all parking violations issued to that vehicle.
What if I don't yet have the vehicle I want to register for the permit?
Our policy states that you may not apply for a permit, unless you are the registered vehicle owner or the responsible party while on campus. Vehicles without a valid permit displayed and not having a tag registered in our database will be considered unregistered. The person registering the motor vehicle is responsible for all parking violations incurred by that vehicle.
How can I change my address in My Parking Account?
Address changes for students must be made through Oscar accounts. Faculty and staff must change addresses through Techworks. Once changes have been made, the new address will upload to your My Parking Account.
How is my personal information used?
We do not distribute your information to any third parties nor do we use social security numbers or date of birth in your parking account. All information is kept confidential and only used for Georgia Tech purposes.
How is my information kept secure?
Any sensitive information is transmitted securely. To help protect your data, we encourage you to change your password according to OIT guidelines. Please do not share your GT Login and password information with anyone to help prevent identity theft. Visit www.oit.gatech.edu for more information about online security.
Payments & Refunds
I'm a student. What are my payment options?
Due to Institute policy, all student fees, including parking permits, must be transferred to the Bursar's Office. All student permit payments are made through the Bursar’s Office only. Visit www.bursar.gatech.edu for more information.
Citations can be paid via check or credit card only.
I am an employee. What are my payment options?
Faculty and staff may pay for permits and citations via check or credit card. Full-time employees can pay for parking permits via pre-tax payroll deduction.
Can I pay using coins?
Cash and coins are not accepted in the PTS office.
What if I don't agree to take the pre-tax payroll deduction?
Any employee who chooses to not participate in payroll deduction will have to pay for their permit with a check or credit card in the Parking and Transportation office. You will receive an e-mail invoice in July. If payment is not received on or before the last business day in August, your permit will be returned to inventory.
How does payroll deduction work?
Pre-tax payroll deduction means the parking permit expense is deducted from your gross salary before state and federal taxes are calculated. The actual amount saved by using pre-tax payroll deduction is dependent on your federal and state tax margin. For most employees, this represents an out-of-pocket savings in excess of 30%. Permit payments will be made via pre-tax payroll deductions biweekly or monthly between August and May depending on your pay schedule.
I will only need my permit for half the year. Can I get a refund?
Permits are refundable until March 31 and are prorated on a weekly basis. Customers should return the permit to the Parking & Transportation office.
Permit Purchases / The Driver’s Seat
Why can’t I log in to The Driver’s Seat?
The Driver’s Seat uses customer’s GT username and password for authentication. Customers who do not have a Georgia Tech username and password should purchase permits at the PTS office. Also, new faculty/staff members may not be able to log in because their employee information has not been received by PTS. Transactions cannot be conducted through driverseat.gatech.edu until new hire processing is fully completed.
How can I receive my physical permit after my purchase? When are permits purchased in The Driver’s Seat mailed
For Permit Purchases/Renewals in April: Customers who chose to have their permits mailed will receive their permits in late July/early August. Customers who chose to have their permits picked up from the PTS office will be notified when their permits are ready. All permits will be valid for use starting August 15 each year.
Permits purchased in The Driver’s Seat for the current permit year may be mailed or made available for pickup in the PTS office. Please select your preferred delivery option during your transaction. Permits mailed must be displayed in the associated vehicle within seven (7) calendar days after purchase. Customers who choose the pick-up option may do so the next business day after purchase after 12:00 p.m. Permits must be picked up within seven (7) calendar days after purchase. Vehicles without new permits displayed after seven (7) calendar days will be subject to citation.
When can I start using permits purchased online via The Driver’s Seat?
For Permit Purchases/Renewals in April: Customers may continue parking in their assigned lot through August 14. The newly purchased permit must be displayed on August 15. Vehicles without new permits displayed on August 15 are subject to citation. If the permit has not been received via mail by August 15, please email email@example.com for assistance.
For permits purchased for the current academic year: customers may begin parking in their permitted area immediately after purchasing a new permit. BuzzCards/carpool permits are typically equipped with gate access within 15 minutes of purchase. The newly purchased permit must be displayed in the associated vehicle within seven (7) calendar days after purchase. Vehicles without new permits displayed after seven (7) calendar days are subject to citation. If the permit has not been received via mail in seven (7) calendar days, please email firstname.lastname@example.org for assistance. For permits purchased for the upcoming academic year: customers may begin parking in their permitted area on August 15 (excludes permit renewals). The newly purchased permit must be displayed on this date. Vehicles without new permits displayed on August 15 are subject to citation. If the permit has not been received via mail by August 15, please email email@example.com for assistance.
How can I edit previously entered vehicle information?
The best option is to delete the entire vehicle record in The Driver’s Seat and add a new vehicle using the correct/new information. Unfortunately, previously entered vehicle information cannot be edited.
How can I purchase permits not sold in The Driver’s Seat?
Unfortunately, Retirees, Vendors/Contractors, and Temporary Permits are not offered in The Driver’s Seat. To purchase these permits, please visit the PTS office. Faculty/Staff members who want to purchase Official Business permits may fill out the online form. Faculty/staff members who want to add Dual or Multi Access to their existing Annual Individual Permit should email firstname.lastname@example.org.
Why is the permit I want not available?
The permit may not be available because:
The total number of permits for this permit type/location are sold out (you may add this permit to your wait list in The Driver’s Seat)
This permit is for faculty/staff only (E44, E45, E48, E49, W03, W04) or students only (ER53, ER54)
If you selected “Motorcycle as a Second Permit”, this permit requires a previous purchase of an annual individual permit.
Can I pay for permits and citations in one transaction?
Unfortunately, no. Citations and permits must be purchased in separate shopping baskets.
How many permit wait lists can I sign up for?
Customers may sign up to three wait lists. Wait list locations should be selected in order of preference.
Do wait lists carry over year to year or are they refreshed annually?
Wait list selections are carried over year to year.
How are wait list selections awarded?
Customers will be awarded rights to purchase only when significant numbers of permits are sold, returned or exchanged in the PTS office.
Customers will receive an email notifying them of their right to purchase wait-listed permits and the deadline by which they are required to make their purchase.
Can freshmen park on campus?
Yes, all freshmen are eligible to park on campus with a valid Georgia Tech parking permit. Freshmen students may purchase permits at driverseat.gatech.edu or in the PTS office once they have a GTID and campus username/password.
How do I return or exchange parking permits?
Permits purchased at driverseat.gatech.edu or in the PTS office may only be returned or exchanged in the PTS office. Permits purchased at driverseat.gatech.edu may be returned on the next business day after purchase. All returns for refunds must be completed by March 31 annually. Please note: SmartPark permits are non-refundable.
Can permits be mailed to campus addresses or international addresses?
Permits can be mailed to campus addresses. Students should only enter their addresses for their GT Post Office Box for permit mailing. Faculty and staff should enter their full campus mailing addresses at driverseat.gatech.edu, and also include their suite, office and/or floor number on the second address line.
If I have citations, can I still purchase a permit?
Customers must pay all citation fines in order to purchase/renew permits. Please pay all citation fines in a separate shopping basket at driverseat.gatech.edu before purchasing a new permit. Customers who have outstanding citations will not be allowed to submit new carpool applications in The Driver's Seat until their citation fines are paid.
How can I pay for my parking permit?
All student permit payments will be transferred to the Bursar’s office. Students are required to pay for permits via their Bursar’s accounts. Benefits-eligible faculty and staff can pay for permits via payroll deduction (temporary employees are not eligible). Verify eligibility for payroll deduction with OHR. Deductions begin in August and end in May each year. There are no deductions in June and July. Faculty and staff may also pay for permits with credit (at driverseat.gatech.edu and in the PTS office) or in check (PTS office only).
I have not received my permit in the mail. What should I do?
Please email email@example.com to report your permit missing.
Metro Transit & MARTA
Is transit for me?
Georgia Tech has numerous options for staying mobile without having to use a car, including campus transit and access to metro transit (MARTA, Xpress, CobbLinc, and Gwinnett County Transit).
Midtown Transportation offers free route planning for employees and staff who are interested in transit but need help finding the best path to and from work. Please email MT@MidtownATL.com with questions.
How do I sign up for the payroll deductible transit passes?
How do I cancel my payroll deduction for my transit passes?
Log in to your Techworks account and access your voluntary deductions to cancel your transit pass deduction. Changes to the payroll deduction must be made before the 4th of the month to take effect for the following month.
How do I purchase my Xpress, GCT or CobbLinc pass?
These passes are available through payroll deduction for faculty and staff only. Customers must sign up for their pass prior to the fourth day of the month of the pass’ usage. For example: If a customer wants to begin using the pass in June, he/she will have to sign up for payroll deduction via Techworks before May 4. Customers may pick up Xpress, GCT and CobbLinc passes at the BuzzCard Center (2nd floor of Barnes and Noble @ GT) as early as five (5) business days before the end of the month through the second Friday of the month of the pass’ usage. Customers will be notified via email when their Breeze Card is available for pick up. Breeze Cards are automatically reloaded each month that the customer is enrolled in payroll deduction.
How do I purchase my MARTA pass?
Monthly MARTA passes (non-payroll deduction) can be purchased and picked up at the PTS office. Customers may purchase passes as early as five (5) business days before the end of the month through the second Friday of the month of the pass’ usage. Credit cards and BuzzCard are accepted.
Faculty and staff who have signed up for the reloadable, payroll deductible Breeze Cards may pick them up at the Parking and Transportation Services office. Customers will be notified via email when their Breeze Card is available for pick-up. Breeze Cards are automatically reloaded each month that the customer is enrolled in payroll deduction.
Will I need to use my own Breeze Card?
No, a new Breeze Card will be provided for you that will be reloaded each month.
What happens if I lose my Breeze Card?
Payroll deduction MARTA pass customers can visit the PTS office to have their card replaced. It will be reloaded with the remaining month's balance. There is a $5 replacement fee and a new card can take up to several hours to be activated( per MARTA'S procedures).
A non-payroll deduction MARTA pass purchased in-person at PTS (paper Breeze Ticket) functions like cash. Neither MARTA nor Georgia Tech are able to replace a paper Breeze Ticket in the event the pass is lost, stolen, or damaged. The Breeze Ticket may fail with repeated use and normal wear and tear, so care should be taken to store and use it properly.
What is the quickest mode of request to get picked up?
Making a ride request through your smartphone or online will instantly add you to the queue of requests. Canceling and re-entering a trip request will not increase service speed but will move your request to the end of the queue.
How do I make a trip request?
Set your pick-up location, drop-off location, and the total number of riders for the request.
Your trip will then be assigned and you will receive an estimated time of arrival range. When you are next in line for pickup, you will be notified which driver and vehicle is assigned to your trip and their estimated time of arrival. Track them in real-time using the app or online map. You will also be notified when the driver arrives at your pickup location.
Rate your ride and leave an optional feedback about the system and your experience.
Can I bring moving boxes, multiple grocery bags, etc... on the Stingerette?
The Stingerette's primary focus is providing a safe trip home from campus for students. Because of that, the Stingerette should not be used as a method of transportation for moving boxes, large items, or transporting multiple grocery bags. We ask that everything you bring onto the Stingerette should should be held in your lap so that the remaining seats can be reserved for other passengers, and so that items do no unexpectedly fall on another passenger. For transportation moving, please consider renting a Zipcar or similar service. Zipcars can be rented by the day or hour, and are available across campus.
What are the Hours of Operation?
Stingerette operates nightly, seven days a week, 8:00 p.m. to 3:15 a.m. Holidays, semester breaks, and home football games may alter the operating days and times.
What are the Stingerette Safe Ride boundaries?
Stingerette's service boundary includes Georgia Tech's campus and the neighborhoods in-between:
Georgia Tech buildings and facilities within main campus: 10th Street to the north, Techwood Drive to the east, North Avenue to the south, and Tech Parkway to the west. Georgia Tech buildings located along 14th Street, the NARA and TEP facilities along North Avenue, and campus buildings within Technology Square. (Pick-up and Drop-offs)
Home Park and Centennial Place residential addresses. (Drop-offs only)
MARTA Midtown when traveling to/from Georgia Tech's main campus. (Pick-ups and Drop-offs)
Service boundary excludes: Spring Street (except GT buildings), West Peachtree (except GT buildings), Northside Drive, 16th Street, Marietta Street (except GT buildings), and the North Avenue MARTA Station.
The general service boundary is shown in gray shading on this map.
How do I know if I’ve been assigned to a driver?
You will be notified once you’ve been assigned to a driver (by call or text). You can also check out the web or app interfaces for real-time updates about your driver's location, and your request status.
How long does it take for my driver to pick me up?
It depends on how busy the system is at any given time. The app and web interfaces will show you an estimated time of arrival based on your driver’s real-time GPS, current trip load, other planned pickups and drop offs, and traffic.
Can I track my driver?
You can track your driver with real-time GPS updates via the smartphone app and online.
How will I know when my driver arrives if I don’t have a smartphone?
You can set up SMS or phone call notifications in your user profile online or in the smartphone app. Once these preferences are set, you do not need a smartphone to receive basic calls or SMS messages. You will be notified via the phone number on your account. The default method of contact is SMS. If you prefer a phone call or if your phone does not receive texts, you must change your preferred method of contact.
Will my driver take me directly to my destination?
The Stingerette service is a shared-ride program. The driver may have several other pick ups and/or drop offs before the van arrives at your destination.
Does canceling my request and then making another one put me at the bottom of the request queue?
Canceling a request and resubmitting a new request moves you to the end of the queue. Your new request will be assigned to the next available driver. Repeated cancellations may result in the suspension of ride privileges.
Is the driver’s location always accurate when I look at the map?
Some GPS inaccuracies occur from buildings being close together or due to limited network areas. If you are observing inaccuracies, try force-quitting the GT Stingerette app or refreshing the web page to get a better connection.
How do I contact my driver?
If you have important information to relay to your driver or dispatcher (such as “I am using crutches.”), you can input a comment when placing your ride request. You can also contact Stingerette dispatch directly at 404-385-7433. For everyone’s safety, direct calls to the driver are not allowed.
Can I make a request for someone else to get picked up?
The service is reserved for your personal use. You cannot make a request on another person’s behalf. You must have a valid GT ID to utilize the Stingerette. If you have other GT students traveling with you, you all must be picked up and dropped off at the same location. If you have guests, up to two (2) may ride with you on your trip from start to finish. You are responsible for your guests and may be liable for any incidents they are involved in while on Stingerette. Your guests may be required to present a photo ID.
What do you do if I receive a message that my phone number is associated with another account?
Please email firstname.lastname@example.org and provide your first and last name, your email address, any other email aliases, and your phone number. Once that email has been received, we will update your account.
How do I request a accessible vehicle?
Stingerette Safe Ride has several vehicles in its fleet with ramps, and all drivers are trained on its use. When requesting your trip online or through the Stingerette app, please let us know that you need an accessible vehicle.